***DISCLAIMER*** Christmas Light Warehouse Inc. does not accept returns or exchanges unless the item you purchased is defective or an incorrect item was provided. Customers must report any shortages/damages within 24 HRS. Any issues please email us at sales@christmaslightwarehouse.com or call/text us at 934-221-6264
Limited Warranty
Christmas Light Warehouse warrants that its products will be free from defects in material and workmanship for a period of “two seasons” from the date of shipment, with proof of purchase. In the event that a warranty claim needs to be filed, do not wait to file a claim as most manufacturing defects, if any are found, arrive defective “right out of the box.” Please inspect all products upon receiving the shipment. Warranty Exclusions apply. Please refer to the Warranty Exclusions section for further details.
Warranty Exclusions
This warranty is further conditioned upon proper storage, installation, use and maintenance of the product. Warranty is for the non-permanent, seasonal, installation and temporary use for no more than “two seasons” from date of shipment. A season is defined as commencing on the date the product is installed for use and ends at the time the product is not in use and is removed or put into storage. Foliage and fabric bow fading is NOT covered under warranty as foliage and the fabric from the bow may change color depending on the exposure level to UV rays. Accessories, electrical cord and timers are NOT covered under this warranty. Although our metal product is coated with a durable exterior powder coat layer, rusting of the metal will occur over time when exposed to moisture; therefore, rusting of the metal is not considered a manufacturing defect and is NOT covered under warranty. Broken, burned out bulbs or fuses or faded and broken bulb covers are the responsibility of the user. Spare bulbs, fuses and caps/clips are included with each product. The above warranties do not cover and Christmas Light Warehouse will not be liable for any conditions attributable to (1) misuse, faulty installation, misapplication, extreme environmental conditions, lightening, electrical surges or acts of God, lack of compliance with applicable instructions, improper or inadequate maintenance, negligence, accident, or tampering which includes the removal of any identifying labels or altering the original design of the product; (2) the incompatibility, improper design, installation, maintenance of products, accessories, equipment or materials not supplied by Christmas Light Warehouse.
Limitation of Liability
Christmas Light Warehouse will not under any circumstances whether as a result of breach of warranty, tort, strict liability or otherwise be liable for consequential, incidental, special or exemplary damages, including but not limited to: loss of profits or revenues, loss of use of the product or any other goods or associated equipment or damage to any associated equipment, cost of capital, cost of substitute products, facility of services, down time cost, cost relating to removal or reinstallation of product or damages for personal injury or property or any claims of claimant’s customers. Christmas Light Warehouse liability on any claim, of any kind, for any loss or damage arising out of, resulting from or concerning any aspect of this warranty or from the product or services furnished hereunder shall not exceed the price of the specific product which gives rise to the claim.